Agentic Evals DASHboard

Attach to Existing RITM · Behavioral / no direct volumeBot Refusal Transfer · Behavioral / no direct volumeCD No Ticket Requested · Behavioral / no direct volumeCMVPN Console Access · Low priority · 0.8%CMVPN Decommission · Medium priority · 1.7%CMVPN Pre-Migration Planning Call · Medium priority · 1.4%CMVPN or Edge Report Request · Low priority · 1.0%CPP Correction Full Phrase · Behavioral / no direct volumeCitrix Installation Request · High priority · 38.4%Citrix Launch Failure · High priority · 28.0%Common Downloader Closed Port — No Record · High priority · 7.0%Common Downloader Local Whitelist Block · High priority · 6.0%Common Downloader Login Failure · High priority · 7.3%Common Downloader Modality Software Defect · High priority · 8.2%Common Downloader Profile Configuration · High priority · 7.6%Common Downloader SSH or Certificate Error · High priority · 5.4%Common Downloader Schedule Failure · High priority · 5.4%Create Unresolved INC · Behavioral / no direct volumeCreate and Resolve INC · Behavioral / no direct volumeCredential Reset — Missing Product Context · Behavioral / no direct volumeDevice Cloud CPP Service Separation · Behavioral / no direct volumeDynamic CPP Candidate · Behavioral / no direct volumeDynamic Service Candidate · Behavioral / no direct volumeEdge Device Return · Low priority · 0.6%Edge Firmware or Build Lookup · High priority · 12.1%Edge Network Detail Lookup · Low priority · 0.5%Edge Password — India SDT Referral · High priority · 6.2%Edge Will Not Boot · High priority · 8.0%Existing CMVPN Connection Change · High priority · 12.2%Existing Cardiologs Credential Failure · Behavioral / no direct volumeExisting INC Mutation Recovery · Behavioral / no direct volumeExisting RSN Role Change · Medium priority · 2.1%Existing VPN to CMVPN Migration · High priority · 69.4%Exposed Secret Specialist Offer · Behavioral / no direct volumeFirst CPP Miss Correction · Behavioral / no direct volumeGeneral Workplace IT — Out-of-Scope Redirect · Behavioral / no direct volumeHandoff After Service Confirmation · Behavioral / no direct volumeIAM Service Intent · Behavioral / no direct volumeICA File Self Service · Behavioral / no direct volumeInactive PRS Account Reactivation · Medium priority · 2.9%Invalid Then Corrected Status · Behavioral / no direct volumeMR MRVU Modality Out of Scope · Behavioral / no direct volumeNew CMVPN Site Connection · High priority · 14.4%New Cardiologs Account Self Service · Behavioral / no direct volumeNew Edge Provisioning · High priority · 8.3%New Intent After Terminal · Behavioral / no direct volumeNew PRS / RSN Account Request · High priority · 3.3%No OaaS for Non OaaS CPP · Behavioral / no direct volumeOffline Edge Router · High priority · 8.0%OneSpace Policy Redirect · Low priority · 0.0%P1 Specialist Offer · Behavioral / no direct volumeP2 Specialist Offer · Behavioral / no direct volumePIV Record Missing in PRS QA · Behavioral / no direct volumePRS Customer Visibility Failure · High priority · 4.4%PRS Login History Without Reported Failure · Medium priority · 2.9%PRS Must Not Ask OaaS · Behavioral / no direct volumePRS QA Cleanup Request — Preserve Intent · Low priority · 0.8%Patient Care Specialist Offer · Behavioral / no direct volumePrivacy Incident Specialist Offer · Behavioral / no direct volumeRITM Status Lookup · Behavioral / no direct volumeRITM Text Update · Behavioral / no direct volumeRSG Bridge Device Deregistration · Out of scope · 1.4%RSG Bridge Device Re-registration · Out of scope · 1.2%RSG Bridge Device Registration · Out of scope · 2.9%RSG Bridge Device Whitelisting · Out of scope · 3.3%RSG Bridge INC with Attachment · Out of scope · 20.9%RSG Bridge Registration Confirmation · Out of scope · 2.9%RSN Account Deleted State · Low priority · 0.6%Remote Session Failure — Ambiguous Service · Medium priority · 2.2%Repeated Human Request Transfer · Behavioral / no direct volumeSRSA for VUE Renewal · Medium priority · 2.1%Second CPP Miss Recovery · Behavioral / no direct volumeSecond Service Miss Recovery · Behavioral / no direct volumeSecurity Incident Specialist Offer · Behavioral / no direct volumeService Offboarding Deflect · Low priority · 0.2%Slack Catalog Item · Low priority · 0.7%Specialist Request Transfer · Behavioral / no direct volumeUnauthorized INC Update · Behavioral / no direct volumeUrgent Help Specialist Offer · Behavioral / no direct volumeWrong Catalog Item for RSG Registration · Out of scope · 5.6%High priority package (19)Medium priority package (7)Low priority package (9)PRS package (47)Run all individual cases (80) Claude Sonnet 5 GPT-5.6 Terra Kimi K2.5 DeepSeek V3.2 Run Testing Case

Abort active run

Testing Case	Run by	Validation	Model	Status	Progress	Evaluation	Cost	Started (US East)